General Information
Q: What services do you offer?
We offer a comprehensive range of services including:
Assisted Living
Memory Care
Alzheimer’s and Dementia Care
Medication Management
Personal care assistance (bathing, dressing, grooming)
Housekeeping and laundry services
Nutritious meals and snacks
24/7 staff support
Q: What is assisted living?
Assisted living is a residential option for seniors who need help with daily tasks but want to maintain as much independence as possible. We provide support in a comfortable, home-like setting while encouraging autonomy.
Q: How is memory care different from assisted living?
Memory care is a specialized form of care tailored for individuals with Alzheimer’s, dementia, or other cognitive impairments. Our memory care unit features secured environments, structured routines, and trained staff to ensure safety and enhance quality of life.
Q: Do you provide medication management?
Yes. Our trained staff ensures residents take the right medication at the right time. We coordinate with healthcare providers and pharmacies, and monitor for side effects or interactions.
Q: What type of medical staff do you have on-site?
We have licensed nurses and trained caregivers on-site 24/7. We also work with physicians, therapists, and other healthcare professionals as needed.
Q: How do you handle medical emergencies?
Staff are trained in emergency response and CPR. We maintain detailed health records and communicate promptly with families and healthcare providers during emergencies.
Q: What activities are available for residents with memory loss?
We offer structured, engaging activities that promote mental stimulation and social connection, including:
Music and art therapy
Reminiscence sessions
Gentle exercise
Sensory-based activities
Q: Is your memory care unit secure?
Yes. Our memory care neighborhood is secure and designed to prevent wandering, with features like monitored exits, secure courtyards, and simplified layouts to reduce confusion.
Q: Do you create individualized care plans for residents with dementia or Alzheimer’s?
Absolutely. Each resident receives a personalized care plan based on their cognitive level, health needs, and personal preferences. Plans are updated regularly in consultation with families and physicians.
Q: Can family members visit anytime?
We encourage family visits! Visiting hours may vary slightly by care level or health guidelines, but we aim to maintain flexibility while ensuring safety.
Q: How are families kept informed of their loved one’s wellbeing?
We provide regular updates through care conferences, phone calls, and email. Families can also contact our care team any time with questions or concerns.
Q: What is the dining experience like?
Residents enjoy three chef-prepared meals daily, served restaurant-style or in-room if needed. Special diets and preferences are accommodated.
Q: What types of apartments are available?
We offer private and semi-private apartments, each with safety features and emergency response systems. Options vary by care level and availability.
Q: What does it cost to live at your facility?
Costs vary based on care level, apartment type, and services required. We offer transparent pricing and will provide a personalized estimate during your tour.
Q: Is there a waitlist?
Availability can vary. Please contact us to check current openings or join our waitlist.
Q: How do we begin the admissions process?
Call us or fill out our contact form online. We’ll schedule a tour, conduct a care assessment, and guide you through every step of the move-in process.
Please don’t hesitate to reach out to our team. We’re here to support you and your loved one through every step of the journey.
info@whitraven.com
336-293-6664
